my foaming hand wash isn't foaming anymore.
we're sorry to hear that our foaming hand wash hasn't been living up to its name. you might try a hot water flush of the pump. just unscrew the pump from the bottle and carefully place it in a cup of hot water. holding the cup + pump over the sink, pump the water through until you've flushed any residual soap out of the pump. return the pump to your foaming hand wash bottle to see if it helped. hopefully you'll now have a handful of fabulous foam.
if this quick fix didn't help and you're still not getting fluffy foam, we'll happily send you a replacement pump. email us at email@example.com with your mailing address and the lot code - a 6-digit code starting in a 1, stamped in black or in raised plastic on the bottom of the bottle.